I have a VAGCOM cable and another OBD2 cable for my Triumph bike, both of which get recognised straight away by the PC when I plug them in.
When I try to update the driver, the computer says I'm already using the best driver. I also used the DCAN driver from the CD that came with the cable, and still no change. I've reinstalled the FTDI drivers a few times - no change. In my case, my windows 8 laptop refuses to do this, instead saying 'unknown USB device (device descriptor request failed) - error code 43. Until, I got to the part where you plug in the USB cable in and the computer recognises it as a 'serial ports'
I bought a white K+ DCAN cable (no switch, as I don't ever expect to have an older BMW) which came with a CD, and I gamely plodded my way through the instructions. However, I'm after a bit of help, and this forum seems like a good starting point. There are a couple of niggles I want to sort, and reading up suggests INPA is the tool to do it.